Recent Posts

New Bern Smoke and Soot Cleanup

4/6/2017 (Permalink)

Fire Damage New Bern Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your New Bern Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Craven/Pamlico Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
252-637-7274

Craven and Pamlico County Residents: Follow These Mold Safety Tips If You Suspect Mold

3/13/2017 (Permalink)

Mold Remediation Craven and Pamlico County Residents:  Follow These Mold Safety Tips If You Suspect Mold Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Craven/Pamlico Counties for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Craven/Pamlico Counties specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (252) 637-7274

Be Prepared for Hurricane Matthew!

10/5/2016 (Permalink)

Storm Damage Be Prepared for Hurricane Matthew! Our highly trained crews are ready to help!

SERVPRO of Craven/Pamlico Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

We also have equipment and teams ready to go at SERVPRO of Craven/Pamlico Counties in case you have an emergency.

Resources to Handle Floods and Storms

When storms hit Craven and Pamlico counties, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Be Prepared

Before the storm hits make sure you have a basic disaster kit ready. Having these supplies ahead of time will save you the frustration of going to the store right before the storm hits. Below are some recommended supplies for your kit:

  • Water
  • Battery-operated lanterns
  • Flashlight
  • Matches
  • Can Opener
  • Duct Tape
  • Extra blankets
  • Clean Clothes
  • First Aid Kit
  • Food (3 days worth)
  • Garbage bags
  • Dust Mask

Every homeowner can do things around your home now to save you time when you need it.

  • Move furniture away from windows
  • Remove outdoor items
  • Fill gas tanks
  • Board up windows
  • Get extra cash
  • Trim dead branches from trees
  • Store important documents in waterproof containers

Have Storm or Flood Damage? Call Us Today at (252) 329-7205 or (252) 637-7274

Faster to your New Bern/Havelock Water Damage

8/17/2016 (Permalink)

Water Damage Faster to your New Bern/Havelock Water Damage SERVPRO of Craven/Pamlico Counties provides 24 Hour fire and water damage restoration service in the New Bern and Havelock area.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Craven/Pamlico Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Craven/Pamlico Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (252) 637-7274

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of [[Franchise Name]]

SERVPRO of Craven/Pamlico Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.